Policy

Your privacy is important to us. It is The French Bakery's policy to respect your privacy regarding any information we may collect from you across our website, http://thefrenchbakery.online, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us. 

Delivery policies:

If you are not at the location at the the time of the delivery, the driver will wait 5 minutes after the first call. If there is still no response the order will be sent back to the bakery and will be non-refundable.

Once, the delivery is back at the bakery, you will have 24 hours to come and pick it up during our business hours. We will not be responsible for any consequences of the quality of the order.

If your delivery is scheduled on a Saturday and we can't reach out to you, for food safety reasons, the order will be lost and non-refundable.

P.s: On Saturday, you can only come and pick it up during our store hours the same day. If you chose to get your order delivered in the afternoon (4:00 pm - 7:00 pm), the order will be lost and non-refundable.

A signature will be required at the door. We will not leave the order at the door.

We will keep 25% of all same day cancelled orders.

email: frenchbakeryteam@gmail.com

Thank you for your understanding,